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Why is my order being stopped by customs?

All international shipments are required to go through customs in their destination country. After your shipment clears customs, the carrier will make their delivery. We suggest checking your tracking number provided when your order ships for up to date delivery information. All international orders are shipped adult signature required. 

When shipping internationally customs processing time needs to be taken into account, SaunaSpace® nor the shipping carrier can estimate or affect that time.

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