# saunaspace

> Public Help Center articles for saunaspace.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [Why have the SaunaSpace product names changed?](https://help.sauna.space/en-US/why-have-the-saunaspace-product-names-changed-757791.md): We rolled out our rebrand fall 2024 - summer 2025. It's a grand evolution of consciousness to more closely align with the truth and the universe of unlimited healing powers that reside within all of us. Here's a breakdown of the product name changes:
- [What are my payment options?](https://help.sauna.space/en-US/what-are-my-payment-options-654585.md): You can pay for your SaunaSpace purchase using any of the following methods:. HOW TO PAY BY CHECK OR MONEY ORDER. HOW TO PAY BY WIRE TRANSFER. **Quoted lead times take effect once payment is received**. If you need any help, just reply to your confir
- [What is Splitit?](https://help.sauna.space/en-US/what-is-splitit-654579.md): Splitit is a 3rd-party financing provider that helps you break down your purchase into interest-free monthly payments on the credit card you already use. If you have enough credit on your card, this is a great way to avoid opening a new line of credi
- [Will checking my financing options affect my credit?](https://help.sauna.space/en-US/will-checking-my-financing-options-affect-my-credit-654586.md): No. Financing with Splitit does not require a credit check since you’ll use a credit card you already have. Financing with Shop Pay uses a soft credit check so you can see your rates without impacting your credit score.
- [How do you protect my personal information?](https://help.sauna.space/en-US/how-do-you-protect-my-personal-information-654581.md): In the address field of your browser, you’ll see a padlock icon next to our URL. That means we use an Extended Validation SSL certificate, the most secure online purchasing experience available. End-to-end site encryption keeps your information priva
- [Can I pay with my FSA or HSA funds?](https://help.sauna.space/en-US/can-i-pay-with-my-fsa-or-hsa-funds-654582.md): It depends on your individual Flexible Spending Account (FSA) or Health Savings Account (HSA). Read the policy guidelines or contact their customer support for more information. You typically can qualify if you have a prescription for sauna use from
- [Do you have any special discounts?](https://help.sauna.space/en-US/do-you-have-any-special-discounts-654583.md): We proudly offer 10% off discounts to our Veterans, Active Military and First Responders. We respectfully ask for some form of verification. Please send a copy of your military ID or verifying paperwork to hello@sauna.space. NOTE- Obscure any social
- [How can I order and pay?](https://help.sauna.space/en-US/how-can-i-order-and-pay-654587.md): We have three methods available to place an order:. 1) Through our online store. Note: If you are outside of the USA, you need to choose the proper plug for your country. You make this selection on the product page, above the ‘add to cart’ button. 2)
- [How long will it take for my order to arrive?](https://help.sauna.space/en-US/how-long-will-it-take-for-my-order-to-arrive-654602.md): The best way to estimate the arrival of your package(s) is to add the processing time to your carrier’s transit time estimates. Order processing times are found on each product page. To understand transit time estimates please click the links below:
- [How do I cancel an order?](https://help.sauna.space/en-US/how-do-i-cancel-an-order-654606.md): If you made an order in error, email hello@sauna.space, or use the chat on this page, as soon as possible. You can only cancel an order if it has not been shipped.
- [Can I create a custom order?](https://help.sauna.space/en-US/can-i-create-a-custom-order-654607.md): We do not produce any custom orders or components. We hand manufacture all of the panels and saunas (along with the stools, pedestals, curtains, covers, etc.) available for purchase in our store at sauna.space. All of our handmade items can purchased
- [Download your product use guides here](https://help.sauna.space/en-US/download-your-product-use-guides-here-654621.md): Here are all our product use guides:
- [What certifications does SaunaSpace® hold?](https://help.sauna.space/en-US/what-certifications-does-saunaspace-hold-654622.md): SaunaSpace® products are fully CE and ROHS compliant, these standards demand strict criteria behind hazardous materials and consumer safety. Please see full document, with product and sku, attached to this email. For information about ROHS compliance
- [Where do you ship?](https://help.sauna.space/en-US/where-do-you-ship-654588.md): All of our products can be shipped worldwide excluding the following countries:. Afghanistan, Åland Islands, Ascension Island, Belarus, British Indian Ocean Territory, Central African Republic, Christmas Island, Cocos (Keeling) Islands, Congo - Brazz
- [How much does shipping cost?](https://help.sauna.space/en-US/how-much-does-shipping-cost-654589.md): For all destinations worldwide, shipping method rates are determined by location and weight. To see available shipping rates, add all desired items to your cart and go to the Cart Page.
- [Will all my items ship together?](https://help.sauna.space/en-US/will-all-my-items-ship-together-654596.md): Some items, like the FireLight® Sauna, ship in multiple boxes. All our handcrafted products list in the What's Included Section the number and dimensions and weight of the product's shipping boxes. Your order may also ship in more than one box if it
- [Why is my order being stopped by customs?](https://help.sauna.space/en-US/why-is-my-order-being-stopped-by-customs-654591.md): Most orders with international shipments have the destination country's import duties, sales/VAT tax and customs fees collected during checkout. These orders will be shipped Deliver-Duties-Paid (DDP), which means SaunaSpace pays and handles the custo
- [What if I entered the wrong shipping address?](https://help.sauna.space/en-US/what-if-i-entered-the-wrong-shipping-address-654593.md): Contact support immediately at hello@sauna.space so we can adjust your order. Please note that different tax rates may apply to the new address. We must receive your request to change your shipping address prior to your order being fulfilled in order
- [Do I have to pay VAT or customs?](https://help.sauna.space/en-US/do-i-have-to-pay-vat-or-customs-654592.md): If you are sending SaunaSpace products internationally, yes, you will need to pay value-added taxes and/or customs and duties. SaunaSpace automatically collects taxes, customs duty, and related handling fees on your behalf during checkout. Please not
- [Can I buy your products in a store?](https://help.sauna.space/en-US/can-i-buy-your-products-in-a-store-654594.md): Yes, come visit us at our new SaunaSpace Retail Store:. 905 Clinkscales Rd, Columbia, MO 65203. Open from Monday - Friday, 8 a.m. - 5 p.m. CST. There are also small number of healthcare providers and spas that sell our products. Contact hello@sauna.s
- [Will my order ship with delivery signature requirement?](https://help.sauna.space/en-US/will-my-order-ship-with-delivery-signature-requirement-654600.md): Orders that include one or more of the following items will by default ship with an Adult-Signature-Requirement (ASR), meaning someone over the age of 18 at the shipping address must sign for the packages:. If you prefer to waive this delivery signat
- [Does my international order require delivery signature?](https://help.sauna.space/en-US/does-my-international-order-require-delivery-signature-654599.md): Due to the nature of International Shipment we have to include a Signature every time. Customers can only request 'no signature' for orders in the USA. Canada orders are considered International by FedEx, though they are in North America, and require
- [What is Customer-Arranged Shipping?](https://help.sauna.space/en-US/what-is-customer-arranged-shipping-654597.md): If your order is going outside the US or Canada, you may choose your own carrier using the "customer-arranged shipping" option.
- [What is your expected lead and delivery time?](https://help.sauna.space/en-US/what-is-your-expected-lead-and-delivery-time-654598.md): Our lead time is the time it takes to manufacture your items and is governed by current demand. Lead time can vary by product; please check the specific product page above the 'Add to Cart' button for up-to-date lead times. We make all the wood and t
- [What is your return policy?](https://help.sauna.space/en-US/what-is-your-return-policy-654767.md): All SaunaSpace-made products are eligible for 100-day returns as part of our home trial. Third-party products can be returned within 30 days. Like-New products are final sale and can’t be returned. Refer to our Returns and Refunds Policy for full det
- [Is there a restocking fee?](https://help.sauna.space/en-US/is-there-a-restocking-fee-654768.md): No, we do not charge a restocking fee. However, orders that are not eligible for free returns will have the cost of return shipping deducted from the refund amount. A return shipping fee will be applied for the return of your bulbs. You will not rece
- [How do I return my item?](https://help.sauna.space/en-US/how-do-i-return-my-item-654769.md): To return an item, email hello@sauna.space with your order number and the name of the item(s) you’re returning. If the order is within the return period, we will send you a free shipping label. All international orders have to pay for return shipping
- [How do I pack the Glow® Panel to return it?](https://help.sauna.space/en-US/how-do-i-pack-the-glow-panel-to-return-it-654770.md): Place the bulb inside the cardboard cover, insert it into the Bulb Guard, and close the guard as received. Do NOT return the clamps attached to the back of the panel. Only return if placed in the original packaging (clamps in a small plastic bag and
- [How do I pack the Sauna to return it?](https://help.sauna.space/en-US/how-do-i-pack-the-sauna-to-return-it-654771.md): Do NOT return the clamps attached to back of panel. Only return if placed in the original packaging (clamps in a small plastic bag and foam sleeve)! Failure to do so may cause the components to become marred and incur a reduction in your refund. It i
- [How do I pack the Hearth® Panel to return it?](https://help.sauna.space/en-US/how-do-i-pack-the-hearth-panel-to-return-it-654774.md): Do NOT return the clamps attached to the back of the panel. Only return if placed in the original packaging (clamps in a small plastic bag and foam sleeve). It is important to place the bulbs in the guards, poly bags, and foam parts correctly, as shi
- [How do I pack the Desk Arm to return it?](https://help.sauna.space/en-US/how-do-i-pack-the-desk-arm-to-return-it-654773.md): IMPORTANT- the return of your desk arm includes the return of the plate that is attached to the back of your Glow® Panel. You can remove the plate with a screwdriver, be careful not to strike your panel! Please include the screws with the plate in yo
- [How do I pack the stool to return it?](https://help.sauna.space/en-US/how-do-i-pack-the-stool-to-return-it-654772.md): Please carefully pack the items with all protective packaging (as received) in the 19x18x7 (short square) box and tape the box securely shut. It is important to place the cardboard and foam parts correctly to protect the components during transit. Al
- [What are the dimensions of all your shipping boxes?](https://help.sauna.space/en-US/what-are-the-dimensions-of-all-your-shipping-boxes-654775.md): See the shipping dimensions for our catalog items below:. The Shower Converter Bundle is shipped in three separate boxes:. The FireLight® Sauna is shipped in three separate boxes:. The FireLight® Sauna with SilverLining™ is shipped in three separate
- [How do I pack bulbs to return them?](https://help.sauna.space/en-US/how-do-i-pack-bulbs-to-return-them-654776.md): HOW TO PACK THE FIRELIGHT® BULBS. (1) 15x12x7in (or larger) box:. Place each bulb in it's unique product box, place each product box in large shipping box (as received, separated by foam). Repeat as needed. Tape packing box securely shut. It is impor
- [How long is my warranty?](https://help.sauna.space/en-US/how-long-is-my-warranty-654610.md): Our warranties cover SaunaSpace-made products in new and like-new condition. 5-Year Warranty. For full details on what is covered, visit our Warranty page. *Five-year warranty applies to FireLight® Infrared Bulbs used as intended in SaunaSpace produc
- [How do I start an in-warranty repair claim?](https://help.sauna.space/en-US/how-do-i-start-an-in-warranty-repair-claim-654611.md): Our handmade products are built with strict quality controls and should last many years if cared for properly. But we also make it easy to get repairs when you need to exercise your warranty. Note: in certain cases, we may ship replacement parts to y
- [How does the 100-day home trial work?](https://help.sauna.space/en-US/how-does-the-100-day-home-trial-work-654608.md): All SaunaSpace-made products qualify for a home trial. The 100 days start on the day your sauna is delivered. If you don’t love your products, get a full refund up to the end of the trial period. You must retain your original packaging for the entire
- [What are the 100-day home trial limitations?](https://help.sauna.space/en-US/what-are-the-100-day-home-trial-limitations-654609.md): Claims for items missing or damaged in transit must be received within five (5) business days of receipt of product. Refunds on returned products will only be issued to the original payment method. We are not responsible for damaged packages. But, if
- [What are the benefits of infrared saunas?](https://help.sauna.space/en-US/what-are-the-benefits-of-infrared-saunas-654617.md): SaunaSpace is a particular breed of full-spectrum infrared sauna. We focus on near infrared (NIR) therapy to give you heat and light therapy all in one. Our saunas help people with a wide range of problems including stress, pain, skin issues, and mor
- [Why should I choose SaunaSpace?](https://help.sauna.space/en-US/why-should-i-choose-saunaspace-654614.md): We’ve spent years perfecting our spectrum so you get the most benefit from your sauna. Our full-spectrum bulbs mimic natural sunlight—minus the harmful UV and blue light—to trigger all of your body's most powerful restorative processes. Our emphasis
- [Is this the same as red light therapy?](https://help.sauna.space/en-US/is-this-the-same-as-red-light-therapy-654615.md): Red light therapy is just one part of the SaunaSpace spectrum. We use red light plus near, mid, and far infrared light so you get all the benefits of heat and light therapy in one device. The benefits of our FireLight® technology extend far beyond th
- [What is full-spectrum infrared therapy?](https://help.sauna.space/en-US/what-is-full-spectrum-infrared-therapy-654619.md): When we say “full-spectrum” infrared therapy, we mean that you receive red light plus near, mid, and far infrared light in a proportion that reflects natural sunlight. We believe this approach mimics the benefits of nature and optimizes your sauna ex
- [Where can I learn more about saunas and infrared therapy?](https://help.sauna.space/en-US/where-can-i-learn-more-about-saunas-and-infrared-therapy-654620.md): After you’ve read about how infrared saunas work and learned the health benefits, dive deeper with articles and videos from our founder. Our research archive is a helpful way to find scientific research about the topics that interest you most.
- [How do infrared saunas work?](https://help.sauna.space/en-US/how-do-infrared-saunas-work-654613.md): Our particular spectrum of infrared therapy focuses on near infrared (NIR) light, which penetrates deeply to heat you from the inside out. That means you sweat faster and the air stays cooler than in traditional saunas. Most other infrared saunas foc
- [What are electromagnetic fields (EMFs)?](https://help.sauna.space/en-US/what-are-electromagnetic-fields-(emfs)-654724.md): Electromagnetic fields are moving electrical charges in your environment. They’re created by electricity, Wi-Fi, Bluetooth, cell signals, and other natural sources like the sun. Learn more about EMFs and how they affect you.
- [How do you block EMFs?](https://help.sauna.space/en-US/how-do-you-block-emfs-654727.md): SaunaSpace uses a combination of methods to eliminate the EMFs it would otherwise create and shield you from the EMFs created by other sources. Every electrical device produces EMFs. To reduce them requires conductive metals that can draw the current
- [What is flicker stress?](https://help.sauna.space/en-US/what-is-flicker-stress-654728.md): Flicker stress is the experience of tiredness, exhaustion, headaches, or even seizures caused by flickering artificial light. If you try to take a picture of your computer screen using your phone, the flickering becomes very evident. Many forms of ar
- [How does the FireLight® Sauna compare to a far-infrared (FIR) sauna?](https://help.sauna.space/en-US/how-does-the-firelight-sauna-compare-to-a-far-infrared-(fir)-sauna-654729.md): All saunas aim to raise your core body temperature, but how they do it makes all the difference. Far-infrared (FIR) saunas use longer wavelengths (typically 3000+ nm) that are absorbed mostly by water, which means they primarily heat the surface of y
- [How do your bulbs emit both light and heat therapy at the same time?](https://help.sauna.space/en-US/how-do-your-bulbs-emit-both-light-and-heat-therapy-at-the-same-time-654731.md): Our bulbs emit red light therapy layered with heating. This means deep, rich core heating and mitochondrial stimulation at natural levels of irradiance from a single source. Our FireLight® Infrared Bulbs emit broad-spectrum, polychromatic light. The
- [What is detoxification?](https://help.sauna.space/en-US/what-is-detoxification-654732.md): ABOUT DETOXIFICATION. Heating our torso, the core, is the most effective means for detoxification through passive, relaxed sweating (with light therapy providing cellular detoxification and healing). The torso, our core, is the seat of our major orga
- [Are all your panels shielded and grounded?](https://help.sauna.space/en-US/are-all-your-panels-shielded-and-grounded-654730.md): All panels that SaunaSpace® produces are shielded and grounded internally and externally. Every panel we produce, whether in our Sauna Bundles or sold separately. For the full experience, our customers choose the FireLight® Sauna with SilverLining™ f
- [Is it safe for people who are sensitive to heat or EMFs?](https://help.sauna.space/en-US/is-it-safe-for-people-who-are-sensitive-to-heat-or-emfs-2073976.md): That’s exactly who we designed it for. Because the FireLight® Sauna heats you directly—not the air—you’re less likely to feel lightheaded or overwhelmed, even if you’re heat-sensitive. And with the SilverLining™ upgrade, you get full EMF shielding, t
- [What is the small triangular pattern engraved on SaunaSpace panels?](https://help.sauna.space/en-US/what-is-the-small-triangular-pattern-engraved-on-saunaspace-panels-6518318.md): The small triangular pattern engraved on SaunaSpace panels is a selfic circuit, a geometric form selected by SaunaSpace founder Brian Richards as part of his long-standing interest in sacred geometry, light, energy, and the relationship between form
- [What's the difference between the FireLight® Sauna and the FireLight® Sauna with SilverLining®?](https://help.sauna.space/en-US/whats-the-difference-between-the-firelight-sauna-and-the-firelight-sauna-with-silverlining-654624.md): FireLight® Sauna with SilverLining® includes our EMF-blocking shield. Silver and organic cotton are woven together in a unique mesh that prevents electromagnetic fields from entering the sauna. It blocks out Wi-Fi, cell signals, Bluetooth, and other
- [Why do I need the SilverLining®?](https://help.sauna.space/en-US/why-do-i-need-the-silverlining-654623.md): SilverLining® creates an environment where you can totally unplug from the stresses of everyday life. When you are in nature, you’re separated from electricity, Wi-Fi, Bluetooth, cell signal, and all of the electromagnetic fields that they create. Wi
- [Can I use infrared therapy while pregnant or breastfeeding?](https://help.sauna.space/en-US/can-i-use-infrared-therapy-while-pregnant-or-breastfeeding-654628.md): One known contraindication with Incandescent Near Infrared Sauna is women who are pregnant. This is in reference to full-body sauna use, but it can apply to the use of the Glow® as well. Exposure to intense heat during the first trimester of pregnanc
- [Does infrared technology interfere with implants or medical devices?](https://help.sauna.space/en-US/does-infrared-technology-interfere-with-implants-or-medical-devices-654634.md): Always consult with your doctor before using the sauna to make sure it is right for you. We have numerous customers with all types of implants using our products. Types of implants include metal joints, meshes, ports, pacemakers, breast implants, den
- [Can children under the age of 5 make use of the saunas?](https://help.sauna.space/en-US/can-children-under-the-age-of-5-make-use-of-the-saunas-654637.md): Under age six, avoid sauna use. Above the age of six the best rule of thumb for session length is one minute per year of age. The only real danger here is overuse, such that the user’s body is dangerously overheated (heat stroke risk). In a sauna, yo
- [Why can’t I lie down in the FireLight® Sauna? Can I lay down in the FireLight® Sauna?](https://help.sauna.space/en-US/why-can%E2%80%99t-i-lie-down-in-the-firelight-sauna-can-i-lay-down-in-the-firelight-sauna-654638.md): Because lying down makes it passive. Sitting upright makes it powerful. The FireLight® Sauna is designed to engage your whole system—not just warm you up. When you sit upright with good posture and rotate slowly, you get full-body exposure, enhanced
- [How I can attach and detach the protective guard around the bulb?](https://help.sauna.space/en-US/how-i-can-attach-and-detach-the-protective-guard-around-the-bulb-654636.md): You received our newest innovation in protective guard design with your panel. Please watch this handy operation video or use the photo instructions below.... You received our newest innovation in protective guard design with your panel. Please watch
- [Can animals use our sauna?](https://help.sauna.space/en-US/can-animals-use-our-sauna-654635.md): Animals have mitochondria, the same as us. Their interaction with the light will not hurt them. It is important to use a guarded bulb, to protect all users from possible touching the operating lamps. An animal usually knows when they are done, they w
- [Can I use it while fasting, detoxing, or on a protocol?](https://help.sauna.space/en-US/can-i-use-it-while-fasting-detoxing-or-on-a-protocol-2073980.md): Yes, and it can actually enhance your results. Near infrared light supports mitochondrial energy, lymphatic flow, and detoxification pathways, making it an ideal companion to structured wellness protocols. Just make sure to hydrate well, support your
- [How do I set up my sauna?](https://help.sauna.space/en-US/how-do-i-set-up-my-sauna-654640.md): Instructions, with full color pictures, can be found in the product use guide that came with your purchase. Or... Our customers reflect 20-45 minute setup (depending on your physical abilities). You receive everything you need in the boxes, you only
- [Can I install my sauna outside?](https://help.sauna.space/en-US/can-i-install-my-sauna-outside-654641.md): Our products are not made to use outside, on in wet or humid environments. This comes down to:(1) our panels are electrical devices (2) the materials we use (wood and textile) are fully untreated. We strongly suggest only indoor, climate-controlled u
- [What do I do if my outlet isn’t grounded?](https://help.sauna.space/en-US/what-do-i-do-if-my-outlet-isn%E2%80%99t-grounded-654642.md): The shielding that is built into your Hearth® Infrared Sauna Panel, the Bamboo Grounding Mat and optional the SilverLining™ layer of our FireLight® Sauna need to be grounded. This effectively carries the voltage away. Most modern three-prong outlets
- [Do I need an adapter or converter for my outlet?](https://help.sauna.space/en-US/do-i-need-an-adapter-or-converter-for-my-outlet-654643.md): SaunaSpace products are made in the US, but we do provide adapters for plug types in every country. Select your country on the product page and we’ll include the correct plug adapter for you, no extra charge. Simply plug our panels/saunas directly in
- [How much does it cost to operate the FireLight® Sauna?](https://help.sauna.space/en-US/how-much-does-it-cost-to-operate-the-firelight-sauna-654646.md): Not much, especially for something that supports your detox, boosts your circulation, calms your nervous system, and leaves you glowing. The Classic Sauna (4 bulbs, powered by a Hearth™ Quartet) uses 1000W, which comes out to about 16¢ per hour based
- [What are the dimensions of your Saunas?](https://help.sauna.space/en-US/what-are-the-dimensions-of-your-saunas-654648.md): Below are the dimensions of both our FireLight® Sauna and FireLight® Sauna with SilverLining™ (the weight of components is different). WEIGHT. ASSEMBLED DIMENSIONS
- [How far away does the sauna have to be from the wall or other items around?](https://help.sauna.space/en-US/how-far-away-does-the-sauna-have-to-be-from-the-wall-or-other-items-around-654649.md): You must leave at least 3 inches of clearance from walls and other equipment around in your environment when setting up the sauna.
- [What kind of floor do I have to install the sauna on?](https://help.sauna.space/en-US/what-kind-of-floor-do-i-have-to-install-the-sauna-on-654650.md): The FireLight® Sauna come with a Bamboo Grounding Mat as flooring in the sauna. You can use the Sauna on any flooring you desire! From natural to synthetic carpet, sealed cement, hardwood or laminate flooring, et
- [Will the sauna also heat up the room I install it in?](https://help.sauna.space/en-US/will-the-sauna-also-heat-up-the-room-i-install-it-in-654651.md): The FireLight® Sauna does not heat a room significantly, no need to worry about tripping a thermostat. The sauna has an operating temperature range of 100℉ —120℉ and an internal volume of 60 cubic feet. The Canvas Covers do breathe, but only a little
- [How can I disassemble or take apart my sauna?](https://help.sauna.space/en-US/how-can-i-disassemble-or-take-apart-my-sauna-654654.md): 1) Unplug the unit and remove the bulbs, set aside safely. 2) Remove covers one at a time. It is easiest to start with the front bottom corners, then the back. Lift covers over the top, set aside. 3) Remove the front top pole. Then remove the bottom
- [How can I set up the Glow Panel by itself or to another panel?](https://help.sauna.space/en-US/how-can-i-set-up-the-glow-panel-by-itself-or-to-another-panel-654655.md): The Glow Infrared Therapy Light can be used with any "VESA-D 75×75mm” monitor mount, but we strongly suggest the Glow Desk Arm kit. When using your own mount, it will come with attachment screws to apply to the panel. Your Glow comes pre-drilled to a
- [Is the Shower Curtain removable?](https://help.sauna.space/en-US/is-the-shower-curtain-removable-654656.md): Our Shower Sauna Conversion Kit's curtain is made to be removed after every session. It has built-in snaps on the loops to make this process easy. The included shower rods will stay set up and out of the way, so you do not have to remove those, only
- [How can I tightly fit the curtain and covers into the frame?](https://help.sauna.space/en-US/how-can-i-tightly-fit-the-curtain-and-covers-into-the-frame-654652.md): The Curtain and Covers are made to fit tight on the frame. If you have a gap on the bottom of the curtain, the first thing to look at is your fittings and frame poles. Sometimes, during setup, the frame poles are placed into the wrong fitting channel
- [Do you have any replacement parts for my older generation sauna?](https://help.sauna.space/en-US/do-you-have-any-replacement-parts-for-my-older-generation-sauna-654653.md): Thank you for reaching out. We may not be able to provide service or have components for your older generation of SaunaSpace® Products, as there have been major innovations and improvements since 2011:. PRODUCT IMPROVEMENTS. GUARANTEE IMPROVEMENTS
- [How many turnkey clamps for my panel will I receive? What happens if I need replacements?](https://help.sauna.space/en-US/how-many-turnkey-clamps-for-my-panel-will-i-receive-what-happens-if-i-need-replacements-654647.md): You will receive 4 clamps as needed. Inside your customer accessory pack, there will be a small bag with turnkey clamps (they are covered in a protective sleeve). Please follow the instructions on their proper use located on page 18 of your use guide
- [What are the FireLight® Sauna’s electrical requirements?](https://help.sauna.space/en-US/what-are-the-firelight-sauna%E2%80%99s-electrical-requirements-2073576.md): All FireLight® Saunas are plug-and-play—no electrician needed. We offer 120 V and 240 V versions, depending on where in the world you’ll be using your sauna. For 120 V Countries (e.g. USA, Canada):Choose the USA Plug. Your Hearth ships with 120 V Fir
- [Can I set up the sauna by myself? How hard is it, really?](https://help.sauna.space/en-US/can-i-set-up-the-sauna-by-myself-how-hard-is-it-really-2073818.md): You can absolutely do it yourself—and most people do. Every FireLight® Sauna is designed for easy, tool-free assembly. Just unbox, unzip, and follow the simple steps. Setup takes about 20-40 minutes, quicker if you’ve done it before. No contractors,
- [What if I don’t have much space?](https://help.sauna.space/en-US/what-if-i-don%E2%80%99t-have-much-space-2073827.md): You don’t need a biohacking suite, though it would go well there. The FireLight® Sauna was designed to fit beautifully into real homes. Both the Classic and SuperSauna share the same compact, trapezoidal footprint—52" x 52" at the front, narrowing to
- [Can I leave it set up?](https://help.sauna.space/en-US/can-i-leave-it-set-up-2073973.md): Yes—and many people do. The sauna is designed to be a permanent part of your space, even if it’s not in a spa room. Its minimalist footprint and organic aesthetic make it easy to integrate into a bedroom or studio. But if you do need to take it down,
- [How do I connect the Grounding Cable to the Grounding Mat?](https://help.sauna.space/en-US/how-do-i-connect-the-grounding-cable-to-the-grounding-mat-2422763.md): Note: If you own a Hearth or Glow model without a SaunaSpace® enclosure, you will not need to use the grounding cord.HOW TO CONNECT YOUR GROUNDING MAT. For full SuperSauna visual instructions please click here. Step-by-Step Instructions:. ✨ If you pu
- [FireLight Sauna - How to Use Basics](https://help.sauna.space/en-US/firelight-sauna---how-to-use-basics-654625.md): Here's how to get started using your FireLight® Sauna. Clearance: From the front of the lamp guards to the user is minimum 18 inches. Time of day: When it best fits into your day. Some people use the sauna first thing in the morning, and some use it
- [How long should I use my sauna?](https://help.sauna.space/en-US/how-long-should-i-use-my-sauna-654657.md): Refer to the FireLight Sauna Use Guide for detailed guidance. Generally, session duration is:. Children and those with sensitivity and/or health issues should start with shorter sessions. Maximum session duration is as follows:. Note that most people
- [Should I wear clothing?](https://help.sauna.space/en-US/should-i-wear-clothing-654659.md): As little as possible. The more skin exposed, the more light and heat your body receives. Most people go nude or wear a light cotton towel. No synthetic fabrics (they can block light or off-gas). Just keep it simple, breathable, and comfortable.
- [Do I need eye protection?](https://help.sauna.space/en-US/do-i-need-eye-protection-654660.md): No, infrared light therapy has actually shown to be beneficial for eyes. But if you have a sensitivity to light, you can use any sleep mask, towel, or dark cloth to block your eyes. We recommend you use natural materials like organic cotton, linen, e
- [How do I clean my sauna?](https://help.sauna.space/en-US/how-do-i-clean-my-sauna-654658.md): You can safely clean almost every piece of your sauna without harsh chemicals or solvents. See the guidelines below. The Sauna Cover Set and regular curtain are safe to put in the washing machine on delicate cycle. We recommend Zum Laundry Soap becau
- [How can I place towels during my session?](https://help.sauna.space/en-US/how-can-i-place-towels-during-my-session-654675.md): USE TOWELS DURING YOUR SESSION. Your session begins with placing towels on the stool and floor, it takes 3-5 towels combined. Some users enjoy having another small towel to wipe sweat off the face during the sauna session. Your sweat is soaked up by
- [Can I or should I use my phone inside the sauna?](https://help.sauna.space/en-US/can-i-or-should-i-use-my-phone-inside-the-sauna-654661.md): How can I used my phone for music in the sauna without EMF stress?. We highly recommend putting your phone in full airplane mode (Airdrop, Bluetooth and WiFi are off with crossed out icon, not just white icon which means BT or WiFi is still on but no
- [How Hot Does the FireLight® Sauna Get?](https://help.sauna.space/en-US/how-hot-does-the-firelight-sauna-get-654662.md): Many people assume that a sauna must reach 170-190°F to be effective. That’s true for many traditional saunas, which rely primarily on heating the surrounding air to gradually warm the body. The FireLight® Sauna works differently. Rather than dependi
- [Why is my skin turning pink or red after my sauna session?](https://help.sauna.space/en-US/why-is-my-skin-turning-pink-or-red-after-my-sauna-session-654670.md): If your skin turns pink or red during or after your sauna session, this is a normal reaction to heating and blood flow. It is not a sunburn as there is NO UV emission from our FireLight® Infrared Bulbs.
- [How to gauge the effectiveness of your SaunaSpace?](https://help.sauna.space/en-US/how-to-gauge-the-effectiveness-of-your-saunaspace-654672.md): Sweat Loss: the average sauna session results in ~1 lb (0.5 kg or 1 pint) of sweat lost. You can measure your sweat response by weighing yourself on a digital scale before and after your sauna session, knowing that 1 lb weight lost = 1 pint of water
- [How many people can use the sauna at the same time?](https://help.sauna.space/en-US/how-many-people-can-use-the-sauna-at-the-same-time-654676.md): Two people can use the sauna at the same time! Most often this is couples or partners. Keep in mind, we recommend saunaing fully nude for best light exposure. While two regular sized adults can fit in the enclosure for relaxation and warming, it is n
- [Why am I not sweating yet during my sauna sessions?](https://help.sauna.space/en-US/why-am-i-not-sweating-yet-during-my-sauna-sessions-654680.md): Give the body time, and it will come around! Don’t stop!. As soon as the lights turn on you are receiving full PBM, when you stay in front of the Panel you are receiving radiant heating. When you take the suggestion of proper hydration, and sit insid
- [What kind of care does my sauna stool need?](https://help.sauna.space/en-US/what-kind-of-care-does-my-sauna-stool-need-654681.md): It's important to use towels to absorb sweat during your session. Before you sit in for your sauna session, put at least one quarter-folded towel over the stool. However, if you see this doesn't absorb your sweat enough, switch to using two or even t
- [How to achieve target ambient air temperature in larger spaces?](https://help.sauna.space/en-US/how-to-achieve-target-ambient-air-temperature-in-larger-spaces-654682.md): We consider larger spaces, any space that is bigger than 70 cubic feet (2 cubic meters).1) Preheat by turning on the Hearth Infrared Sauna Panel and your saunas built in emitter(s). Do NOT place your Hearth directly in front of any other heat source.
- [Can I do yoga inside of the sauna?](https://help.sauna.space/en-US/can-i-do-yoga-inside-of-the-sauna-654666.md): While our saunas are not large enough to do poses that require large amounts of space, such as the Star pose, we do have many customers who use our saunas for more passive yoga, stretching, and meditation. Passive sweating in a meditative sacred spac
- [Do I have to take my jewelry or glasses before going into the sauna?](https://help.sauna.space/en-US/do-i-have-to-take-my-jewelry-or-glasses-before-going-into-the-sauna-654667.md): We suggest removing any jewelry, glasses, headphones, etc., before entering the sauna for your session. Metal jewelry can heat up and become uncomfortable to wear. Plastics and paint on painted metal can off-gassing toxic chemicals. We cannot guarant
- [Is it okay to expose myself to the lights in the sauna?](https://help.sauna.space/en-US/is-it-okay-to-expose-myself-to-the-lights-in-the-sauna-654664.md): It is actually suggested to use the sauna in the nude, and this is because NIR is blocked by cloth. There is no contraindication for exposed genitalia within the suggested usage, just like any other area of the body. We have never had a negative resp
- [Will the FireLight® Sauna make me sweat? How hot does it get?](https://help.sauna.space/en-US/will-the-firelight-sauna-make-me-sweat-how-hot-does-it-get-2073572.md): Yes—intensely and efficiently. You’ll start sweating within just a few minutes, and you’ll keep sweating for the duration of your session. The FireLight® Sauna uses radiant near infrared heat (thermal near infrared 980 - 1500 nm) that penetrates deep
- [Do I need a special stool or chair in the sauna?](https://help.sauna.space/en-US/do-i-need-a-special-stool-or-chair-in-the-sauna-2073771.md): Yes, and we’ve designed one that’s pretty much perfect. The FireLight® Sauna comes with our signature Basswood Sauna Stool, crafted specifically to support your posture and optimize your session. It’s the right height, the right shape, and made from
- [Do I rotate my body during my sauna session?](https://help.sauna.space/en-US/do-i-rotate-my-body-during-my-sauna-session-2073773.md): Yes—and it’s a key part of how SaunaSpace works. Our saunas are designed for dynamic, full-body exposure. As you gently rotate throughout your session, each side of your body receives direct, radiant light—no need for extra bulbs or longer sessions.
- [Is the sauna loud? Does anything buzz or beep?](https://help.sauna.space/en-US/is-the-sauna-loud-does-anything-buzz-or-beep-2073970.md): Nope. It’s completely silent. There are no fans, no electronics, and no motors, just pure incandescent light, gently heating your body. If you want to listen to music or meditate while inside, you’ll have a perfectly quiet space to do so.
- [How long does it take to heat up?](https://help.sauna.space/en-US/how-long-does-it-take-to-heat-up-2073972.md): Zero minutes. The moment you turn it on, the FireLight® Bulbs begin emitting both heat and light. You can step in immediately—no waiting, no warm-up cycle. Most people start sweating within 5 minutes.
- [What does it feel like to sit inside?](https://help.sauna.space/en-US/what-does-it-feel-like-to-sit-inside-2073843.md): Peaceful. Warm. Surprisingly profound. The inside of the FireLight® Sauna is a soft cocoon of natural materials: organic canvas, raw basswood, and radiant light. No harsh lights, no beeping electronics, no glass screens or buzzing panels. It feels li
- [Can I use the sauna twice a day?](https://help.sauna.space/en-US/can-i-use-the-sauna-twice-a-day-654673.md): Yes, you can. But after you finish your acclimation period. When you are ready for twice a day, ease into the practice. Try two separate 10-15 minute sessions OR one 10 minute and then one 15-20 minute session, let your body adjust for 1-2 weeks. Onc
- [How can I keep track of the duration of my sauna session?](https://help.sauna.space/en-US/how-can-i-keep-track-of-the-duration-of-my-sauna-session-654671.md): We do not have a brand suggestion for a timer; however, from customer experience, most use their phone (set multiple timers, overall time, etc... with ease), second is the small digital timers, and some choose a mechanical timer for the "No-EMF exper
- [Will the sauna session affect my sleep at night?](https://help.sauna.space/en-US/will-the-sauna-session-affect-my-sleep-at-night-654674.md): Brian, our founder, started his sauna journey by performing sessions at night. He and many customers have noted improvement in sleep since its initial uses. One effect of a full, deep-sweating sauna session is a huge swing in the user's autonomic ner
- [If I'm traveling by plane, can I take the sauna with me?](https://help.sauna.space/en-US/if-im-traveling-by-plane-can-i-take-the-sauna-with-me-654668.md): ABOUT CARRYING THE HEARTH® INFRARED SAUNA PANEL ON A COMMERCIAL AIRLINE. This is a comment we received about flying from one of our customers: "Just to let you know, I carried the 4-panel in a suit carrier, the top part partially open, covered with a
- [What after care routine should I follow after the session?](https://help.sauna.space/en-US/what-after-care-routine-should-i-follow-after-the-session-654665.md): CLEAN-UP & COOL DOWN AFTER USE. 1. DRINK 8-16 ounces of water after a sauna session. 2. RINSE OFF IN SHOWER After a sauna session you may wish to take a shower to rinse off. This may prevent re-absorption of toxins excreted from tissues to the skin's
- [Sauna Usage Protocol- Heat Sensitive](https://help.sauna.space/en-US/sauna-usage-protocol--heat-sensitive-654669.md): USAGE AMENDMENTS FOR SENSITIVE USERS. In our 7+ years we have seen almost everyones body balance and begin to work up sweat and tolerance as they detoxify, recover, improve cellular functioning, etc. This comes down to starting very slowly and buildi
- [What is GOTS-certified organic cotton?](https://help.sauna.space/en-US/what-is-gots-certified-organic-cotton-654683.md): GOTS stands for the Global Organic Textile Standard, which includes benchmarks for ecological and social standards in the textile supply chain. This is why we only use GOTS-certified organic cotton canvas, sustainably harvested/untreated hypoallergen
- [Why is your Turmeric fabric hand-dyed?](https://help.sauna.space/en-US/why-is-your-turmeric-fabric-hand-dyed-654684.md): We are constantly evolving our products to be cleaner, better, and more sustainable. Our Turmeric fabric isn’t just a color, it’s actually hand-dyed with turmeric herbs according to the tradition of ayurvastra. It’s a very labor-intensive process int
- [Do you have used products available for sale?](https://help.sauna.space/en-US/do-you-have-used-products-available-for-sale-654690.md): We at times have limited stock of like-new goods that customers have returned during their 100 Day Trial. Available for USA & Canada destinations only. Many of these pieces are open-box and unused. Every item is carefully inspected, cleaned, and sani
- [How can I check if my curtain is shielded?](https://help.sauna.space/en-US/how-can-i-check-if-my-curtain-is-shielded-654686.md): The FireLight® Sauna with SilverLining™ shielded curtain contains the shielding material sewn on the inside. If you face the sauna entrance, in the upper left-hand corner of the curtain, by the loops for the curtain rod, you will see our Logo, which
- [What are the specifications of the power cord and how can I get a replacement cord if needed?](https://help.sauna.space/en-US/what-are-the-specifications-of-the-power-cord-and-how-can-i-get-a-replacement-cord-if-needed-654689.md): Both our Glow® Infrared Therapy Light and Hearth® Infrared Sauna Panel feature power cords are 'e-shielded 3-conductor' and the same cord can handle 120V and 240V. This means there is ground plug on the cord and proper grounding of the outlet is requ
- [Can I have different colors for the inside and outside of my sauna enclosure?](https://help.sauna.space/en-US/can-i-have-different-colors-for-the-inside-and-outside-of-my-sauna-enclosure-654688.md): Your selection will include the same-colored organic covers for the Inner Cover, Outer Cover, and Corner Connectors. We do not mix and match colored components, upon request or otherwise.
- [What are your protective bulb guards made of and why are they beneficial?](https://help.sauna.space/en-US/what-are-your-protective-bulb-guards-made-of-and-why-are-they-beneficial-654687.md): Our Hearth® and Glow® lamp guards are made of uncoated stainless steel and are grounded inside the panel (both panels feature this grounding). The bulb guard protects the user from the electric fields created by the bulbs' tungsten filament. It also
- [Why does the FireLight® Sauna have a canvas enclosure instead of wood?](https://help.sauna.space/en-US/why-does-the-firelight-sauna-have-a-canvas-enclosure-instead-of-wood-2073568.md): Because it’s smarter, safer, and more beautiful in every way. Our natural canvas enclosure makes the FireLight® Sauna portable, breathable, and tool-free to set up—ideal for apartments, guest rooms, or anywhere life flows. Unlike heavy wooden boxes,
- [What's the difference between a full body and a targeted therapy sauna session?](https://help.sauna.space/en-US/whats-the-difference-between-a-full-body-and-a-targeted-therapy-sauna-session-654766.md): When you look across our products, you see two main categories: Full-Body and Localized/Targeted. For Full-Body see our: FireLight® Sauna, Hearth® Infrared Sauna Panel or Shower Sauna Conversion Kit. For Targeted see our: Glow® Infrared Therapy Light
- [What does the Glow do, and what is it used for?](https://help.sauna.space/en-US/what-does-the-glow-do-and-what-is-it-used-for-654691.md): The Glow is your portable source of near infrared light therapy, powered by the same proprietary FireLight® Bulb found in our saunas, just in a more flexible, everyday format. Use it for targeted relief, skin rejuvenation, blue light blocking, or to
- [How long should I use my Glow?](https://help.sauna.space/en-US/how-long-should-i-use-my-glow-654693.md): For targeted red and near-infrared therapy on the face or throat, we recommend sessions of 5–10 minutes. For other areas of the body, sessions can last up to an hour—moving the Glow from one spot to another as needed. Some users enjoy multiple short
- [What is the electrical cost of using the Glow?](https://help.sauna.space/en-US/what-is-the-electrical-cost-of-using-the-glow-654692.md): The Glow costs about 5¢/hr, based on average kilowatt hour rates in the US.
- [How can I use the Glow for targeted therapy?](https://help.sauna.space/en-US/how-can-i-use-the-glow-for-targeted-therapy-654695.md): The Glow is our single light panel created for targeted therapy. It will not give you the same profuse sweat and studied detox of a sauna like our FireLight® Saunas. TARGETED THERAPY. Directly aimed at head/neck: Use up to 10 minutes at a distance of
- [Where can I place the Glow panel if I add it to my Hearth panel?](https://help.sauna.space/en-US/where-can-i-place-the-glow-panel-if-i-add-it-to-my-hearth-panel-654698.md): The Glow can be added inside the FireLight® Sauna! It has the same attachment brackets built in just like our Hearth Infrared Sauna Panel (the heart of the sauna). Most customers use it with the included base on the floor of their Sauna for feet and
- [Can I use the Glow Desk Arm with a FireLight® Infrared Bulb?](https://help.sauna.space/en-US/can-i-use-the-glow-desk-arm-with-a-firelight-infrared-bulb-654694.md): The Glow Desk Arm will not work with just a FireLight® Infrared Bulb. This product can only be used with our Glow Infrared Therapy Light.
- [What is the usage protocol for the Glow Panel?](https://help.sauna.space/en-US/what-is-the-usage-protocol-for-the-glow-panel-654697.md): Directly aimed at head/neck: Use up to 10 minutes at a distance of 12 - 40 inches from the head/neck. We DO NOT recommend using it longer than 10 minutes per session directly on the head. The best rule of thumb: space direct head sessions an hour apa
- [Can I use the Glow as a nighttime light?](https://help.sauna.space/en-US/can-i-use-the-glow-as-a-nighttime-light-654696.md): Our Glow can be used for nighttime/evening lighting without the cortisol-stimulating, blue and green light. Use it just like a desk lamp, on the included wooden base, or on a Glow Desk Arm. SAFETY AND PRECAUTIONS. You can use the lamp in the ON posit
- [How far or near from my computer does the Glow need to be to help block blue light?](https://help.sauna.space/en-US/how-far-or-near-from-my-computer-does-the-glow-need-to-be-to-help-block-blue-light-1012172.md): The Glow is designed to effectively reduce blue light from screens up to 5-6 feet away. For optimal results, aim the Glow towards the space between the user and the screen. You can tilt the Glow at a 30-45 degree angle to ensure it’s not directly poi
- [What’s the difference between incandescent and LED red light therapy?](https://help.sauna.space/en-US/what%E2%80%99s-the-difference-between-incandescent-and-led-red-light-therapy-2254033.md): Incandescent (like our FireLight® Bulb): Our bulbs emit broad-spectrum, polychromatic light spanning 550–3000+ nm. That includes visible red, full-spectrum near-infrared (700–1500nm), mid-infrared, and even a touch of far-infrared. You get therapeuti
- [What makes the Glow different from other red light therapy devices?](https://help.sauna.space/en-US/what-makes-the-glow-different-from-other-red-light-therapy-devices-2254036.md): Most red light products use LEDs. The Glow doesn’t. It’s powered by our proprietary FireLight® Bulb—a handcrafted incandescent light source that emits visible red, near infrared, and mid-infrared light with therapeutic heat and no flicker. It’s also
- [Can I use the Glow with clothes on?](https://help.sauna.space/en-US/can-i-use-the-glow-with-clothes-on-2254037.md): Yes, but for optimal light absorption, bare skin is best. Natural fabrics like cotton or bamboo may let some light through, while synthetic materials block more of the therapeutic spectrum. If you’re using the Glow as ambient light, of course, wear w
- [Is the Glow safe for children or pets?](https://help.sauna.space/en-US/is-the-glow-safe-for-children-or-pets-2254038.md): Absolutely, with mindful use. The Glow emits no UV and is safe for use in family spaces. Just avoid pointing it directly at a child’s or pet’s face, and be aware of heat proximity. Fun fact: many pets instinctively gravitate toward the warmth of the
- [Can I travel with the Glow?](https://help.sauna.space/en-US/can-i-travel-with-the-glow-2254039.md): Yes, it was made for daily traveling. The Glow is compact, lightweight, and designed to fit into your mobile wellness routine. Whether you’re balancing your circadian rhythm in a new time zone or combatting hotel lighting, the Glow helps you stay gro
- [What’s the difference between using the Glow and doing a full sauna session?](https://help.sauna.space/en-US/what%E2%80%99s-the-difference-between-using-the-glow-and-doing-a-full-sauna-session-2254041.md): The Glow provides targeted red and near-infrared light therapy, great for daily tune-ups, beauty rituals, or stress reduction. You can use it at your desk, in your home studio, or while winding down for bed. Our full saunas, on the other hand, delive
- [Can I use the Hearth panel outside of the enclosure?](https://help.sauna.space/en-US/can-i-use-the-hearth-panel-outside-of-the-enclosure-654702.md): Yes, absolutely, and you receive all the benefits of red light therapy. We have many customers who enjoy using our Hearth this way, as some will even do yoga in front of our lights!. However, please note you will not detox without our enclosure. Inca
- [What are the electrical requirements of Hearth Panel?](https://help.sauna.space/en-US/what-are-the-electrical-requirements-of-hearth-panel-654700.md): Hearth is plug-and-play with a standard outlet anywhere in the world. The FireLight® Bulbs are either 120V or 240V depending on where in the world you wish to use your Hearth. USA, Canada and any countries with 120 V electrical supply. Both models wo
- [How do I adjust the Hearth panel?](https://help.sauna.space/en-US/how-do-i-adjust-the-hearth-panel-654703.md): The Hearth attaches to the frame poles of your sauna with 4-turnkey clamps. The panel can adjusted almost all the way to the ceiling/floor (anywhere on the exposed portion of the poles). This allows for the panel to be placed at floor level to sit cr
- [How to use the grounding sleeve?](https://help.sauna.space/en-US/how-to-use-the-grounding-sleeve-654699.md): Thank you for choosing SaunaSpace®. Below are step-by-step instructions for coupling your power cord on your Hearth® and Glow® panel. (If you own a FireLight® Sauna, the grounding cord instructions use the same grounding sleeve.). WHY DO I NEED A GRO
- [How do I set up the Hearth panel?](https://help.sauna.space/en-US/how-do-i-set-up-the-hearth-panel-654701.md): The Sauna Pedestal is specifically made to be used with our Hearth Infrared Sauna Panel, and it can also be used with the Glow Infrared Therapy Light. It is not a bench for the user. Set the Panel down on its flattened top, centered for balance, and
- [What’s the difference between the Hearth Trio and the Hearth Quartet?](https://help.sauna.space/en-US/what%E2%80%99s-the-difference-between-the-hearth-trio-and-the-hearth-quartet-2145149.md): The Hearth Trio has 3 FireLight® Bulbs and is ideal for smaller spaces, shorter sessions, or stacking with other wellness tools. The Hearth Quartet has 4 bulbs and offers stronger irradiance, deeper heat, and faster therapeutic results. If you’re usi
- [Can I switch between the Trio and the Quartet later?](https://help.sauna.space/en-US/can-i-switch-between-the-trio-and-the-quartet-later-2145151.md): Not directly. The number of bulbs is part of the Hearth’s internal design, so if you buy the Trio, it will always have 3 bulbs. If you’re unsure, go with the Quartet—you can always use fewer bulbs during a session, but you can’t add one later.
- [How close should I sit to the Hearth?](https://help.sauna.space/en-US/how-close-should-i-sit-to-the-hearth-2145153.md): Most people sit 18 to 30 inches away. That sweet spot delivers deep warmth without overwhelming heat. If you’re looking for gentle stimulation, start farther back. Want stronger activation? Move closer. The goal is to feel relaxed, open, and warmly h
- [Do I rotate like I do in the sauna?](https://help.sauna.space/en-US/do-i-rotate-like-i-do-in-the-sauna-2145157.md): You can—but you don’t have to. If you’re using the Hearth for full-body therapy, gentle rotation helps ensure even exposure. But for targeted sessions—like on your chest, face, or back—just stay still and soak it in. Let the light do the work.
- [Can I use the Hearth every day?](https://help.sauna.space/en-US/can-i-use-the-hearth-every-day-2145159.md): Yes—many people use it daily, even multiple times a day. Sessions can be as short as 5–15 minutes depending on your distance and intention. Whether it’s part of your morning ritual, post-work recovery, or before bed, the Hearth is built for daily use
- [How hot does the Hearth get?](https://help.sauna.space/en-US/how-hot-does-the-hearth-get-2145162.md): It gets warm, intentionally. The Hearth delivers both near infrared light and gentle radiant heat, inside and outside the FireLight® Sauna. It shouldn’t feel harsh or overwhelming, but if it ever feels too intense, increase your distance or shorten y
- [How long do the FireLight® Bulbs last, and how do I replace them?](https://help.sauna.space/en-US/how-long-do-the-firelight-bulbs-last-and-how-do-i-replace-them-654707.md): The FireLight® Bulb is rated for 5,000 hours and typically lasts around 5 years, depending on use. When it eventually burns out, replacing it is simple—it screws in just like a standard bulb, no tools needed. If it burns out within five years, we’ll
- [Is it safe to keep my eyes open while using the bulb?](https://help.sauna.space/en-US/is-it-safe-to-keep-my-eyes-open-while-using-the-bulb-654704.md): Yes, as long as you’re not staring directly at the filament. Many users relax, read, or work under its glow with eyes open or softly closed. Direct eye contact isn’t required; your cells still receive the benefits of red light and near infrared wavel
- [Do I need protective glasses?](https://help.sauna.space/en-US/do-i-need-protective-glasses-654705.md): SaunaSpace® has no suggestion of protective eyewear as there is no contraindication for the eyes, see our article here. The important thing to keep in mind is that you don't want to get dose of NIR that exceeds what is found in nature, e.g. from sunl
- [Do I need the 120v or 240v FireLight® Infrared Bulb?](https://help.sauna.space/en-US/do-i-need-the-120v-or-240v-firelight-infrared-bulb-654706.md): 120v bulbs are intended for use in countries that have 110-130v supply voltage, including:. 240v are intended for use in countries that have 220-240v supply voltage. Here's a list of some, but not all countries that have ~240v supply:. To make things
- [What is the best use for the FireLight® Infrared Bulb?](https://help.sauna.space/en-US/what-is-the-best-use-for-the-firelight-infrared-bulb-654714.md): The best use of our FireLight® Infrared Bulb is in our Glow®, Hearth® or saunas. Our bulb cages protect you from possible burns and EMF stress. The panels are fully shielded (mitigated for EMF), handmade of heat safe natural (untreated) materials inc
- [How do I limit eye exposure in the sauna or what if I don't want to expose my eyes at all during my session?](https://help.sauna.space/en-US/how-do-i-limit-eye-exposure-in-the-sauna-or-what-if-i-dont-want-to-expose-my-eyes-at-all-during-my-session-654715.md): Most of our customers gaze around their enclosure with their eyes open OR they close their eyes during their session! The rotation protocol while using the sauna means you are facing the bulbs only 1/4 of the session time. Do not stare directly into
- [What is the spectrum emission and irradiance of your FireLight® Infrared Bulbs?](https://help.sauna.space/en-US/what-is-the-spectrum-emission-and-irradiance-of-your-firelight-infrared-bulbs-654709.md): Our FireLight® Infrared Bulbs give a broad spectrum emission (between 550-3000+nm, No UV). Thinking of it as Light Therapy layered over Heat Therapy, mitochondrial stimulation and soothing detoxifying heat! This emission includes visible light, NIR,
- [What is the difference between Incandescent and LED bulbs?](https://help.sauna.space/en-US/what-is-the-difference-between-incandescent-and-led-bulbs-654712.md): ABOUT INCANDESCENT. Incandescent bulbs emit broad-spectrum, polychromatic light (multiple wavelengths with heat from a single source). The emission is between 550-3000+nm with NO UV! This is all the wavelengths studied for light therapy and heating w
- [Why do the bulbs have a variance in color?](https://help.sauna.space/en-US/why-do-the-bulbs-have-a-variance-in-color-654713.md): Each FireLight® Infrared Bulb is made from stained red, hard-quartz glass. Due to the manufacturing process, each bulb may exhibit natural blemishes, minor imperfections, or weave asymmetry. These small variations are not considered defects under our
- [Does my body receive vitamin D when interacting with your bulbs?](https://help.sauna.space/en-US/does-my-body-receive-vitamin-d-when-interacting-with-your-bulbs-654718.md): You do not receive Vitamin D from our lights since Vitamin D formation is a process that involves UVB and there is no UV emission from our bulbs. For more information about benefits, please read this comprehensive article on the NTA website, which is
- [Am I safe from EMF emissions with the FireLight® Infrared Bulb?](https://help.sauna.space/en-US/am-i-safe-from-emf-emissions-with-the-firelight-infrared-bulb-654719.md): The bulbs emit EMF naturally. All electrical devices emit electric fields (EF) and magnetic fields (MF) to some degree when operating unless properly shielded and grounded. The wireframe guards on our panels protect you, the user, from that emission.
- [How can I clean the bulbs?](https://help.sauna.space/en-US/how-can-i-clean-the-bulbs-654708.md): You may need to wipe the dust that collects on the bulbs off. Never touch the bulb in operation, it is very hot. Never touch the bulb right after use, it may still be very hot. The best time to wipe the bulb is before use. STEPS for bulb cleaning:. N
- [Why would the light from my bulb flicker?](https://help.sauna.space/en-US/why-would-the-light-from-my-bulb-flicker-654711.md): Our FireLight® Infrared Bulb does not flicker like LED or fluorescent. it does not have an electronic controller built in so it is not affected by alternating current in the same way. The flicker you experience from modern, electronic controlled, lig
- [Why is the bulb rattling?](https://help.sauna.space/en-US/why-is-the-bulb-rattling-654716.md): We understand your concern for the rattling in the bulb, it can raise questions. No need to fear, it is not the filament of the bulb it is the reflector!. EXPLANATION. The reflector is a small, thin piece of metal attached to the filament stem inside
- [Can the light emitted by your bulbs disinfect surfaces too?](https://help.sauna.space/en-US/can-the-light-emitted-by-your-bulbs-disinfect-surfaces-too-654717.md): Our bulbs have no UV emission. Our products are not intended to disinfect any surfaces, they do not serve that purpose. For information about benefits, please read this comprehensive article on the NTA website, which is full of information about ligh
- [What is the Temperature of the FireLight Bulb?](https://help.sauna.space/en-US/what-is-the-temperature-of-the-firelight-bulb-1538911.md): The FireLight® Bulb is 250W, with a filament temperature around 2400K. While the bulb itself gets quite hot, the glass temperature can exceed 300°F (about 150°C). For safety, SaunaSpace® panels are designed to ensure you don't come into direct contac
- [What makes the FireLight® Bulb so special?](https://help.sauna.space/en-US/what-makes-the-firelight-bulb-so-special-2053644.md): The FireLight® Infrared Therapy Bulb isn’t just another red light—it’s the core of everything we create at SaunaSpace. Designed for therapeutic brilliance, it emits a powerful spectrum of red, near, mid, and far infrared light (600–3000nm), perfect f
- [How much heat does the FireLight® Bulb produce?](https://help.sauna.space/en-US/how-much-heat-does-the-firelight-bulb-produce-2254043.md): At 250 watts, the FireLight® Bulb runs hot by design. Surface temperatures can reach 300ºF (150ºC), delivering the penetrating warmth that makes near infrared therapy so transformative. Used in our Glow and Hearth, this heat is safely contained withi
- [Can I use this bulb in a standard lamp or DIY setup?](https://help.sauna.space/en-US/can-i-use-this-bulb-in-a-standard-lamp-or-diy-setup-2254047.md): It’s not recommended. The FireLight® Bulb requires a special fixture for humans: one that’s grounded, EMF-shielded, and built to withstand high heat output. Conventional lamps and sockets often fall short, increasing risk of EMFs, burns, or fire. Tha
- [What’s the best way to know when a FireLight® Bulb is ready to be replaced?](https://help.sauna.space/en-US/what%E2%80%99s-the-best-way-to-know-when-a-firelight-bulb-is-ready-to-be-replaced-2254048.md): It’s refreshingly straightforward. If it still lights up, it’s delivering full-spectrum power. When it no longer turns on, it’s done. Unlike LEDs that fade over time, the FireLight® Bulb shines bright until its final moment.
- [How long will my FireLight® Bulb last?](https://help.sauna.space/en-US/how-long-will-my-firelight-bulb-last-2254050.md): With a 5,000-hour lifespan, most bulbs last around 5 years, depending on frequency of use. They maintain full brightness throughout their life. If purchased with a SaunaSpace product (Glow, Hearth, FireLight® Sauna, Shower Sauna Conversion Kit), your
- [Can I benefit from this bulb outside of a sauna?](https://help.sauna.space/en-US/can-i-benefit-from-this-bulb-outside-of-a-sauna-2254052.md): Absolutely. The Glow and Hearth units bring FireLight® therapy into everyday settings: offices, bedrooms, meditation corners. Even without the sweat of a full sauna session, you’ll still receive rich red light, warmth, and mitochondrial support.
- [Is this a full-spectrum bulb?](https://help.sauna.space/en-US/is-this-a-full-spectrum-bulb-2254053.md): Yes. The FireLight® Bulb delivers a broad therapeutic range of red and near-infrared wavelengths, unlike narrow-band LED devices. This allows for holistic rejuvenation, from muscle repair and detox to cellular energy production.
- [Is it safe to touch the FireLight® Bulb?](https://help.sauna.space/en-US/is-it-safe-to-touch-the-firelight-bulb-2254055.md): Not while it’s on or recently used. Even when cool, avoid touching the glass. Oils from your skin can create hot spots that may weaken the bulb over time. If touched, gently wipe it with a microfiber cloth before turning it on.
- [What happens if water splashes on the bulb?](https://help.sauna.space/en-US/what-happens-if-water-splashes-on-the-bulb-2254056.md): Each bulb is splash-tested during production to reveal hidden flaws. It can handle small, accidental spritzes of water, but it’s not meant for use in steam rooms or wet environments. Keep it dry to preserve bulb life.
- [Can I use a dimmer with this bulb?](https://help.sauna.space/en-US/can-i-use-a-dimmer-with-this-bulb-2254057.md): Technically, yes, but it’s not optimal. Dimmed output shifts the spectrum and reduces therapeutic benefit. For lower-intensity sessions, turn off one or more bulbs in the FireLight® Sauna. Our Glow and Hearth allow intuitive, flexible use outside of
- [What do I need to know to install a Shower Conversion Kit?](https://help.sauna.space/en-US/what-do-i-need-to-know-to-install-a-shower-conversion-kit-654723.md): The Shower Sauna Conversion Kit contains everything you need to transform your shower into a spa-like retreat. Convert your shower in minutes and stow away the parts when not used. The Shower Curtain snaps to 1 Rod and drapes over the other to create
- [Can I use my Shower Sauna with water?](https://help.sauna.space/en-US/can-i-use-my-shower-sauna-with-water-654720.md): Do not use your shower or bath for bathing while your Shower Sauna Conversion Kit is set up in the bath. Make sure your shower is dry to prevent slipping. When you are finished with your sauna session, in order to use the same shower/bath for bathing
- [How do I upgrade my cabinet sauna with my Hearth panel?](https://help.sauna.space/en-US/how-do-i-upgrade-my-cabinet-sauna-with-my-hearth-panel-654779.md): If you want to upgrade your sauna, our Hearth Infrared Sauna Panel is the best option to turn your existing far-infrared, or other cabinet-style sauna, into a full-spectrum infrared sauna!. Recommended setup: Purchase the Hearth Pedestal and Sauna St
- [Is it possible to upgrade to a 7 Hearth® Bulb Panel set up?](https://help.sauna.space/en-US/is-it-possible-to-upgrade-to-a-7-hearth-bulb-panel-set-up-654781.md): We do have an upgrade option with adding our Hearth® Infrared Sauna Trio Panel if desired. This is only recommended for individuals who are completely healthy (NO underlying health conditions) and acclimated to heat. We strongly suggest speaking to a
- [How do I turn my FireLight® into a FireLight® with SilverLining™?](https://help.sauna.space/en-US/how-do-i-turn-my-firelight-into-a-firelight-with-silverlining-654777.md): To upgrade the FireLight® Sauna you already have at home, purchase the SilverLining™. Apply your new layers in as little as 10 minutes in the comfort of your own home with nothing to ship back, it's that easy. It will fit between the two layers of yo
- [How do I turn my Hearth Panel into a sauna?](https://help.sauna.space/en-US/how-do-i-turn-my-hearth-panel-into-a-sauna-654778.md): Any closet or enclosure can transition into a full sauna with your Hearth Infrared Sauna Panel and there are two primary ways to do it:. Recommended setup: Hearth Pedestal and Sauna Stool with your Hearth Infrared Sauna Panel to target your core. Cre
- [How can I upgrade my sauna with the Glow® Panel?](https://help.sauna.space/en-US/how-can-i-upgrade-my-sauna-with-the-glow-panel-654780.md): Many customers now choose to add a Hearth® Infrared Sauna Trio Panel instead of a Glow® to their existing SaunaSpace for the ultimate power upgrade: a 7-Bulb SaunaSpace Super Sauna.
- [Can I upgrade from a Hearth to a full FireLight® Sauna later on?](https://help.sauna.space/en-US/can-i-upgrade-from-a-hearth-to-a-full-firelight-sauna-later-on-2254143.md): Yes! Many customers start with a Glow or Hearth and later upgrade to FireLight® Sauna for the full experience. If you already have a Hearth, then you only need the Sauna Enclosure and Sauna Stool to complete your FireLight® Sauna.
- [What is the SilverLining® upgrade, and is it worth it?](https://help.sauna.space/en-US/what-is-the-silverlining-upgrade-and-is-it-worth-it-2254145.md): The SilverLining™ upgrades the FireLight Sauna by adding a layer of our custom-made SilverLining™ fabric, which blocks 99.99% of ambient RF radiation (such as cellular, Wi-Fi, and Bluetooth signals). It’s the choice for those seeking the ultimate wel
- [What makes the FireLight® Sauna different from using a Hearth alone?](https://help.sauna.space/en-US/what-makes-the-firelight-sauna-different-from-using-a-hearth-alone-2254159.md): Many of our customers love having the Hearth on our Pedestal in the living room, giving a cozy FireLight® glow just like a campfire, but without the smoke and the mess. It provides clean, flicker-free, blue-light-free light all day long and after sun
- [How do I test EMF levels in the sauna?](https://help.sauna.space/en-US/how-do-i-test-emf-levels-in-the-sauna-654733.md): You’ll need a body voltage kit and our video walkthrough, but you can also read the instructions below. We like the Safe Living Technologies® Body Voltage Home Test Kit, it makes a suitable voltmeter kit that comes with everything you need and is aff
- [How do I test the temperature of my sauna?](https://help.sauna.space/en-US/how-do-i-test-the-temperature-of-my-sauna-654736.md): You can use a standard air thermometer, just make sure it measures temperatures up to 120 °F. SaunaSpace® does not produce a thermometer or have a built-in thermometer. Our customers use thermometers in the manner described below-. 1) Hang the thermo
- [What effects does using our products have on the skin?](https://help.sauna.space/en-US/what-effects-does-using-our-products-have-on-the-skin-654745.md): Incandescent light & heat are what you receive from our signature FireLight® Infrared Bulb. Our customers reflect help with skin conditions such as acne, psoriasis, slow-healing wounds, scarring, vitiligo, eczema... and the list goes on. The articles
- [Can you products help with my thyroids?](https://help.sauna.space/en-US/can-you-products-help-with-my-thyroids-654756.md): From written accounts to world-leading researchers and the wide customer base using our saunas, we have heard resounding support for help with Thyroid issues. Inhibiting The Sympathetic Nervous System. The sympathetic branch of the autonomic nervous
- [How could I feel after starting my sauna session if I have any underlaying conditions?](https://help.sauna.space/en-US/how-could-i-feel-after-starting-my-sauna-session-if-i-have-any-underlaying-conditions-654757.md): The light provided by our signature bulbs contains all of the studied wavelengths for light and heat therapy. The deep penetrating heat of our bulbs emission is radiant, meaning it heats you from the inside out! The Light therapy quotient works to st
- [Does my heart rate increase during my sauna session?](https://help.sauna.space/en-US/does-my-heart-rate-increase-during-my-sauna-session-654762.md): When in session you do experience an increased heart rate similar to a 60-100 watt workout. Though it is not due to sympathetic load, Dr. Lawrence Wilson speaks to this in his book 'Sauna Therapy for Detoxification and Healing' 2003-2017 (by Dr. Lawr
- [How do my eyes benefit from being exposed to NIR?](https://help.sauna.space/en-US/how-do-my-eyes-benefit-from-being-exposed-to-nir-654763.md): When NIR reaches the eyes, it promotes healing in the eye cells because we also have visible red/NIR photoreceptors in our eye cells, like the retina. Furthermore, NIR has been shown to activate “lazy water” by increasing the transfer velocity of wat
- [If I have had surgery recently, can I use the sauna?](https://help.sauna.space/en-US/if-i-have-had-surgery-recently-can-i-use-the-sauna-654764.md): SaunaSpace® STRONGLY suggests speaking to your health care provider before you sauna. There is NO known contraindication for use after surgery. It is important to be present with how your body is feeling; if you feel like you should stop...stop and c
- [Can exposure to NIR help with my scars, stretch marks or wrinkles?](https://help.sauna.space/en-US/can-exposure-to-nir-help-with-my-scars-stretch-marks-or-wrinkles-654765.md): Below is a breakdown of different studied reactions that occur when the skin is exposed to NIR light and heat. This is important to those looking at general skin rejuvenation as well as wrinkles, scarring, stretchmarks, etc. Blood circulation is incr
- [Can the use of your saunas help with weight loss?](https://help.sauna.space/en-US/can-the-use-of-your-saunas-help-with-weight-loss-654738.md): ABOUT WEIGHT LOSS. Even using the sauna in short bursts has a marked effect on body mass and other markers. Use for longer shows more marked reductions: Correlations between Repeated Use of Dry Sauna for 4 x 10 Minutes, Physiological Parameters, Anth
- [Can the sauna sessions help with my acne?](https://help.sauna.space/en-US/can-the-sauna-sessions-help-with-my-acne-654740.md): You can read a few articles about acne and skin related to infrared light therapy here:. HOW TO USE ON THE HEAD/FACE. We use one - 250W bulb at 12 - 40 inches from the head/face for 10-15 minutes a session. You can perform up to 10 sessions a day (ev
- [Does my body release toxins during my sauna session?](https://help.sauna.space/en-US/does-my-body-release-toxins-during-my-sauna-session-654761.md): Sweating is a superb method of eliminating many types of toxins. It spares the liver and kidneys and, for this reason, is safer than many other methods. Most people, especially slow metabolizers and those who are older or have sedentary lifestyles do
- [Can the light therapy help me get rid of my cold or flu?](https://help.sauna.space/en-US/can-the-light-therapy-help-me-get-rid-of-my-cold-or-flu-654739.md): In a sauna, a hyperthermic experience (a 3°F or 1.67°C temperature increase for a sustained period of time) releases Heat Shock Proteins that act as chaperones for signal antibodies! See this article for information. Read here for anti-inflammatory i
- [Can the light therapy help my immune system?](https://help.sauna.space/en-US/can-the-light-therapy-help-my-immune-system-654743.md): The sympathetic branch of the autonomic nervous system activates the brain, muscles, thyroid and adrenal glands to respond to stress. It also tends to inhibit the activity of the eliminative organs and the immune system. Sauna therapy is helpful for
- [Can light therapy have any positive effect for someone with Parkinsons?](https://help.sauna.space/en-US/can-light-therapy-have-any-positive-effect-for-someone-with-parkinsons-654744.md): When it comes to full body therapy our FireLight® Saunas are the way to go. Having this relief while increasing collagen production, which aids the connective tissues and facia affected by chronic degeneration, is what sets our NIR sauna solutions ap
- [Does light therapy stimulate skin pigmentation?](https://help.sauna.space/en-US/does-light-therapy-stimulate-skin-pigmentation-654755.md): A good paper to look at is 'Low-level laser (light) therapy (LLLT) in skin: stimulating, healing, restoring' -Dr. Hamblin. Below are excerpts:. Section 8: "LLLT for Producing Depigmentation. Most studies carried out for vitiligo show the stimulatory
- [Can light therapy improve bone density?](https://help.sauna.space/en-US/can-light-therapy-improve-bone-density-654750.md): ABOUT BONE AND LIGHT. Effects of low-level laser therapy on soft and hard tissue healing after endodontic surgery. Dose analysis of photobiomodulaiontheap on osteoblast, osteoclast, and osteocyte. Dr. Micheal Hamblin: LLLT - a must read. Articles by
- [How does the heat shock protein therapy process happen when using your saunas?](https://help.sauna.space/en-US/how-does-the-heat-shock-protein-therapy-process-happen-when-using-your-saunas-654753.md): ABOUT HEATING THE BODY. Raising cell temperature by 3°F (1.67°C), sustained for a few minutes, induces the cellular detoxification response. Therefore, if we raise core body temperature by 3°F (1.67°C) for a few minutes, we have increased temperature
- [If their any contraindication to the use of your saunas if I'm taking medication?](https://help.sauna.space/en-US/if-their-any-contraindication-to-the-use-of-your-saunas-if-im-taking-medication-654754.md): SaunaSpace® STRONGLY suggests speaking with your trusted practitioner about usage and any interactions before proceeding with your sauna use. We ARE NOT practitioners. If you take medical drugs, you may wish to ask your doctor if sauna therapy is all
- [Can my blood pressure improve with exposure to light therapy?](https://help.sauna.space/en-US/can-my-blood-pressure-improve-with-exposure-to-light-therapy-654759.md): Causes for elevated blood pressure include inflamed arteries, hidden infections, hardened arteries, constricted arteries and congestion of the kidneys. Sauna therapy can benefit all of these causes of high blood pressure. Repeatedly shunting blood to
- [Can there be any neuropathic benefits to exposure to light therapy?](https://help.sauna.space/en-US/can-there-be-any-neuropathic-benefits-to-exposure-to-light-therapy-654760.md): Please note that we are not practitioners and give no diagnosis or treatment plans. We have not had any of our customers report similar effects. Our customers do report help with neuropathies and the like. We have a member of our staff who personally
- [Can I benefit from light therapy if I have Lyme disease?](https://help.sauna.space/en-US/can-i-benefit-from-light-therapy-if-i-have-lyme-disease-654746.md): Below are some general leads for your research as well as specifics for Lyme. The best evidence is from the real-world betterment of our customers lives, as expressed directly by our customers. "Life Changing. After being diagnosed with Lyme disease
- [Can light therapy aid me from the long lasting effects of COVID?](https://help.sauna.space/en-US/can-light-therapy-aid-me-from-the-long-lasting-effects-of-covid-654747.md): Our position on COVID-19 is the same as for all other diseases due to infectious organisms, whether bacterial or viral or parasitic. Sauna use has been shown in the literature to be one of the most effective means of supporting immune system response
- [Can Iight therapy help with depression and S.A.D?](https://help.sauna.space/en-US/can-iight-therapy-help-with-depression-and-sad-654748.md): Below are two research article that speak volumes on general depression and S.A.D. in relation to light therapy. ABOUT INCANDESCENT. The emission from our signature FireLight® Infrared Bulbs does not promote flicker or high-energy wavelength stress.
- [Can light therapy help with hair loss?](https://help.sauna.space/en-US/can-light-therapy-help-with-hair-loss-654749.md): Below is an excerpt from our article 'Could Near Infrared Saunas Be The Best Thing For Your Skin?'. "LLLT for Treatment of Hair Loss. Androgenetic alopecia (AGA) is the most common form of hair loss in men, affecting almost 50% of the male population
- [If I had a traumatic brain injury (TBI) could I benefit from light therapy?](https://help.sauna.space/en-US/if-i-had-a-traumatic-brain-injury-(tbi)-could-i-benefit-from-light-therapy-654752.md): Below, we have listed several research articles related to this matter:. When using our products directly on the face/head, it is important to limit your time to 10 - 15 minutes (this recommendation is due to the radiant heating of the brain, which i
- [Can I apply any products with ozone O3 components before my sauna session?](https://help.sauna.space/en-US/can-i-apply-any-products-with-ozone-o3-components-before-my-sauna-session-654758.md): SaunaSpace® is not a healthcare provider, and you should speak to your trusted provider before using saunas or ozone. SaunaSpace® does not suggest applying creams, lotions, or oils to the skin during sauna use. ABOUT OZONE USE AND SAUNASPACE®. We rea
- [Can my arthritis benefit from light therapy?](https://help.sauna.space/en-US/can-my-arthritis-benefit-from-light-therapy-654741.md): Many 'arthritis and sauna use' articles cite the relief from arthritic stiffness and inflammation. Having this relief while increasing collagen production, which aids the connective tissues and facia affected by chronic arthritis, is what sets our NI
- [How deep does the near infrared light therapy penetrate on the body?](https://help.sauna.space/en-US/how-deep-does-the-near-infrared-light-therapy-penetrate-on-the-body-654742.md): The NASA Study. --p.63, paragraph 3, “. The depth of near-infrared light penetration into human tissue has been measured...Spectra taken from the wrist flexor muscles in the forearm and muscles in the calf of the leg demonstrate that most of the phot
- [Want to connect with us?](https://help.sauna.space/en-US/want-to-connect-with-us-654737.md): SaunaSpace is here for you. You can connect with us in a number of ways:. Chat: click the chat icon located at the bottom right corner. Email: hello@sauna.space. Phone: (573) 66-SAUNA. Social: DM us on Instagram or Facebook
- [Do you have an online community?](https://help.sauna.space/en-US/do-you-have-an-online-community-2427746.md): Yes! 🙌 We just launched an online community where you can connect with others, ask questions, and share your experiences. 👉 You can find us on Reddit at: r/saunaspace. Our Reddit page is a space for:. Asking questions and getting support from both
- [How does using my HSA/FSA account save me money?](https://help.sauna.space/en-US/how-does-using-my-hsa-fsa-account-save-me-money-909320.md): HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rat
- [What is an HSA/FSA account?](https://help.sauna.space/en-US/what-is-an-hsafsa-account-909322.md): Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your emplo
- [When should I use my FSA/HSA dollars?](https://help.sauna.space/en-US/when-should-i-use-my-fsahsa-dollars-909339.md): You can use your HSA/FSA dollars all year long. However, FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose
- [Are there fees associated with using Truemed's services?](https://help.sauna.space/en-US/are-there-fees-associated-with-using-truemeds-services-909340.md): There is no cost to you, as long as you are shopping with a Truemed partner merchant.
- [I don't have enough funds in my HSA/FSA account to cover the entire purchase. Can I still use Truemed with my regular credit card?](https://help.sauna.space/en-US/i-dont-have-enough-funds-in-my-hsafsa-account-to-cover-the-entire-purchase-can-i-still-use-truemed-with-my-regular-credit-card-909341.md): Yes. If you don't have enough funds in your HSA/FSA to cover the entire order total, still select "TrueMed - Pay with HSA/FSA" at checkout, and after you complete your health survey, you will be able to use your use your regular credit card as your p
- [How long does it take for me to receive my Letter of Medical Necessity?](https://help.sauna.space/en-US/how-long-does-it-take-for-me-to-receive-my-letter-of-medical-necessity-909344.md): In order to determine whether certain products or services are legitimate expenses for treating, mitigating, or preventing a diagnosed medical condition, HSA/FSA plan administrators often require a letter from a licensed practitioner. This letter is
- [I don't live in the US. Can I still get reimbursed with Truemed?](https://help.sauna.space/en-US/i-dont-live-in-the-us-can-i-still-get-reimbursed-with-truemed-909345.md): Unfortunately, Truemed is currently only available in the United States.
- [If I am not approved, what happens?](https://help.sauna.space/en-US/if-i-am-not-approved-what-happens-909347.md): If you do not qualify, you are able to reapply for HSA/FSA spending at a later date.
- [What if my HSA/FSA payment is rejected by my administrator?](https://help.sauna.space/en-US/what-if-my-hsafsa-payment-is-rejected-by-my-administrator-909349.md): Please contact Truemed at team@truemed.com and they will help you troubleshoot the issue by directly contacting your plan administrator. HSA/FSA plan administrators often have detailed requirements, so it may be as simple as re-issuing your Letter of
- [What is Truemed?](https://help.sauna.space/en-US/what-is-truemed-909350.md): Truemed partners with merchants and brands to enable qualified customers to use HSA/FSA funds on qualified products and services that are used to treat, mitigate, or prevent a diagnosed medical condition. Truemed partners with a network of individual
- [What is a Letter of Medical Necessity?](https://help.sauna.space/en-US/what-is-a-letter-of-medical-necessity-909343.md): In order to determine whether certain products or services are legitimate expenses for treating, mitigating, or preventing a diagnosed medical condition, HSA/FSA plan administrators often require a letter from a licensed practitioner. This letter is